Showing posts with label Facebook. Show all posts
Showing posts with label Facebook. Show all posts

Sunday, June 26, 2011

Facebook application re-enabled

About a week back I had posted that my facebook application was disabled by facebook citing negative user feedback. In the same post I had mentioned how it was a bug in their mechanism for understanding user feedback. Today morning I got a mail from the facebook policy team that my app has been re-enabled and that they apologize for the inconvenience.

"Hi,
>
> Your app was temporarily disabled by our automated systems, but it seems to be up and running properly now. Sorry for the inconvenience.
>
> Thanks,
> Platform Policy Team
> Facebook"

Tuesday, June 21, 2011

How I killed my own facebook application

Last weekend I had developed a Facebook application which will analyze the movies liked by all the friends of the user and then find the three most popular movies and will publish an image into the users album having the cover images of those movies along with the profile pictures of all the friends who like those movies. The same image would be published on the user's wall as well.

Just about two hours after I made my app live and available to the public, I got a mail from Facebook that my app has been disabled because its automated system detected that there was negative feedback regarding my app. I was wondering how this can happen, The only users who use my app were me, my sister, my cousin and a friend and I am sure non of us had given any negative feedback. I was slightly disappointed that my first ever Facebook app was disabled, but was glad that I have learnt to develop Facebook apps and that I can make several more. However, one question was not answered, who gave the negative feedback?. Turns out that it was me. When developing the app, I used it several times to test the app, and when i found that there were some error, I would correct again and then try using the app again. Finally, when my app was completely ready, I made it available to the public. I then thought of cleaning up the extra images from my album which my app had generated and put into my album and wall during my testing of the app. I wasn't aware of Facebook's logic of collecting negative feedback. It seems that when an user deletes the post/image published by an app, Facebook considers it as a negative feedback and I had more than 20 of them deleted from my album and Facebook thought people are not liking the app and that they deleting the posts generated by it and thus disabled my app.

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